Further Education and Training Certificate:
Automotive Sales and Support Services
SAQA 64289

The purpose of this qualification is to provide learners, education and training providers as well as employers, with the standards and the range of learning required to work effectively in various sub-sectors of the industry as automotive sales persons. The primary skill that is recognised in this qualification is the ability to apply the fundamental competencies of automotive sales with reference to recognising and responding to prospective clients of the organisation within identified functional areas of sales. This qualification focuses on developing the skills and knowledge necessary to perform as a competent person in the automotive sales industry. It also provides learners who have gained relevant experience in the workplace with an opportunity to obtain credits through an RPL process. This qualification substantiates the natural progression of a journeyman into the sales industry. There is little articulation sideways with the exception of “Service Advisor” at the same level or graduating vertically into a management related qualification. A person acquiring this qualification will have the skills, knowledge and experience to:

  • Plan quarterly sales.
  • Perform vehicle sales.
  • Ensure client satisfaction.

COURSE OUTLINE:

  • MODULE 1 The Business Environment
  • MODULE 2 Communications
  • MODULE 3 The Business of Selling
  • MODULE 4 Mathematical Skills
  • MODULE 5 Marketing and Sales in the Dealership

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
It is assumed that the learner attempting this qualification is competent in:

  • Communication at NQF Level 3.
  • Mathematical Literacy at NQF Level 3.

Recognition of Prior Learning:
This Qualification and the entire fundamental, core and elective Unit Standards associated with it can be achieved by any learner through the recognition of prior learning, which includes learning outcomes achieved through formal, informal and non-formal learning and work experience. Learner and assessor will jointly decide on methods to determine prior learning and competence in the knowledge, skills, values and attitudes implicit in the qualification and the associated unit standards.

This Recognition of Prior Learning may allow for:
• Gaining of credits for unit standards in this qualification.
• Obtaining this qualification in whole.

All Recognition of Prior Learning is subject to quality assurance by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.