COURSE 2 – A basic introduction to the sales process
A basic introduction to the sales process
Modules
First steps
Face to face with the customer
Solidifying your sale
The pathway to delivery
Finer details and the money
Keeping your customer for life
An assessment must be completed and passed for both course 1 and 2
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Modules
- Course 2 – Module 1 – Finding a customer as a new entrant at your dealership
- Course 2 – Module 2 – How to meet with a potential customer
- Course 2 – Module 3 – Specialised needs analysis questions
- Course 2 – Module 4 – Dealing with a trade in
- Course 2 – Module 5 – The demonstration of the vehicle
- Course 2 – Module 6 – Closing the deal after the demonstration drive
- Course 2 – Module 7 – Delivery preparation and the delivery
- Course 2 – Assignment 1
Instructor
R300.00